Terms and Conditions
You have the right to ask us about our charges, the type of advice we will provide and what you can do if you have a complaint about our services.
This guide is designed to assist you in determining whether to use any of the services provided by Equity Story. It contains information about the nature of the financial services to be provided and the manner in which they will be provided, the remuneration which may be paid to Equity Story and other relevant persons in relation to the services offered and how any complaints in relation to our services are dealt with.
If you need more information or clarification, please contact us: admin@equitystory.com.au.
Before you receive our advice
1. Who will be providing the financial service to me?
Equity Story operates www.equitystory.com.au and provides financial services to subscribers of the service.
Licensee:
Equity Story Pty Limited trading as Equity Story Pty Limited
ABN: 94 127 714 998
Australian Financial Services Licence Number: 343937
Other Contact Details:
Telephone: 02 99608424
Email: admin@equitystory.com.au
2. What advisory services are available and what kinds of products do those services relate to?
Equity Story Pty Limited is licensed to provide general financial product advice. We do not provide personal advice which takes into account your individual investment objectives, financial situation and or needs.
We are authorised to provide advice in respect of securities and deposit and payment products. Such advice is typically provided by way of recommendations to buy, hold and sell using historical trending systems and technical analysis.
3. How will I pay for the service?We operate a subscription based business. To subscribe you will be required to pay a subscription fee according to the period of time you join for. We may offer trial promotional memberships to individuals to access the subscription service for a stipulated period of time for free – for this type of trial membership, all fees and charges are waived over the said duration of the promotional membership.
4. What fees do third parties receive?Our employees receive a salary and may also be entitled to a performance based bonus. Sales staff may also receive commission on subscriptions they secure.
Equity Story does not earn any commission on the general advice being given, nor does it receive payment from any of the companies whose stocks are recommended as suitable for acquisition.
Some of Equity Story’s employees are currently employed by various stockbroking firms. In the event that a subscribing member of Equity Story requests a recommendation as to the identity of a broker and in the event that a subscribing member chooses to execute trading activities with such a stockbroking firm, the broker, whether or not also an employee of Equity Story will be entitled to charge a commission upon the execution of the trades.
Some companies may pay us a fee to prepare research reports on the company.
5. How can I contact Equity Story?You may contact us by mail, telephone, facsimile or email at the contact details outlined above. However, Equity Story is not authorised to deal in financial products on your behalf. We cannot take instructions from you to buy or sell financial products. If you wish to do so, we can recommend a number of brokers, each of which will be able to execute trading instructions on your behalf.
When you receive our advice
6. Will you provide me with advice which is suitable to my investment needs and financial circumstances?
No. Equity Story only provides general advice and has no knowledge of your individual investment objectives, financial situation or needs.
7. What should I know about the risks of the financial products or strategies you recommend to me?We assign risk ratings to our recommendations (low, medium or high). However, you should consult your own financial advisor if you are unsure of either your risk profile or the suitability of a recommendation to your individual circumstances.
Equity Story does not earn any commission on the general advice being given, nor does it receive payment from any of the companies whose stocks are recommended as suitable for acquisition.
9. Do I get detailed information about any associations which might influence my advisor providing me with the financial services?Yes. You have the right to know about such associations and relationships.
Neither Equity Story nor any of its affiliates have any association or relationships with any product issuer that might be expected to be reasonably capable of influencing us in providing the financial services. However Equity Story and/or its directors, associates, employees or representatives may hold an interest in certain stocks recommended by Equity Story. These holdings are set out in each report, may change without notice and do not represent recommendations.
We retain your name; address, phone and email address details. Subscription fees are obtained through external service provider PayPal, so we do not retain member credit card details.
11. Who can I complain to about the advisory service?If you have a complaint about the service provided to you, you should take the following steps:
- Contact us and tell us about your complaint;
- If your complaint is not satisfactorily resolved within 7 days, please contact Equity Story’s Complaints Handling Officer on 02 8920 3957or put your complaint in writing and email it to us at admin@equitystory.com.au. We will try to resolve your complaint quickly and fairly.
- If you still do not obtain a satisfactory outcome, you have the right to complain to the Financial Ombudsman Service (FOS).
9am – 5pm AEST weekdays
Facsimile: 03 9613 7366
Online: http://www.fos.org.au
Post: GPO Box 3
Melbourne VIC 3001
We are a member of this complaints handling scheme.
- The Australian Securities and Investments Commission also has a toll free information line on 1300 300 630 which you may use to make a complaint and obtain information about your rights.
Privacy
Equity Story understands the importance of protecting your personal information. We will not collect any personal information about you except when you have knowingly provided that information to us by becoming a member or providing us with updated or additional personal information. Often this information is collected over the phone or online.
What personal information is collected?
Your personal information is collected and stored when you subscribe to our service or when your personal information is updated. The type of information that we store is collected from your email and other contact information provided, such as your name and address.
Disclosure of your personal information
We do not share your personal information, including email addresses, with third parties for any purpose other than:
- the purpose for which you provided the information, or for related secondary purposes where you would reasonably expect such use or disclosure;
- where you have consented to such disclosure;
- where authorised by the National Privacy Principals set out in the Privacy Act 1988 (Cth) as amended from time to time;
- disclosure of your personal information to superannuation fund trustees, insurance providers, administrators and product issuers which may be required for the purpose of giving effect to your investment;
- disclosure required by the Australian Security and Investments Commission to ensure compliance; or
- providing you with direct marketing material such as articles which may be of interest, unless you have requested or elected not to receive such material.
Security and safety of information
The security and privacy of your personal information is paramount and we make every effort to ensure that your personal information is protected. However, please note that, no data transmission over the internet can be guaranteed to be totally secure.
Financial information
We do not collect personal financial information. We may use payment gateway PayPal through which your financial information is retained. PayPal is liable for the confidentiality and safety of your financial information.
Contact Us
Our relationship with you is our primary concern. If you have any questions or concerns about your privacy and our policy, please do not hesitate to contact us, or visit the website of the Office of the Federal Privacy Commissioner at www.privacy.gov.au.
Terms and Conditions
Permission to use our website and services is conditional upon your agreement and acceptance of the terms and conditions (Terms) set out below. By clicking ‘I Accept’ at the end of these Terms, you will be deemed to have accepted our Terms and Privacy Policy.
Disclaimer
Equity Story is the holder of Australian Financial Services Licence number 343937.
We have made every effort to ensure the information, material, views and recommendations (Information) expressed on our website are accurate and correct. Our research has been obtained from sources which we believe to be reliable and accurate at the time of publication.
The Information expressed on our website should not be relied upon as a substitute for obtaining independent advice or exercise of judgement. Before acting on our advice, consider the appropriateness of the advice, having regard to your own objectives, financial situation and needs. You should always discuss the merits of the Information on our website with your financial planner or advisor and obtain tailored advice suitable to your specific circumstances.
Any observations or advice contained on our website should only be acted on if you have a clear understanding of the risks of making decisions in fast moving and sometimes unpredictable market conditions. We cannot guarantee a return of capital or market value in relation to securities. There are risks associated with any investment in securities which may result in loss of income and/or capital invested. Except to the extent permitted by law, we do not accept liability for any loss or damage arising from the use of or reliance upon any information, material, views or recommendations on our website whether or not caused by any negligent act or omission. Our management and staff may or may not acquire or deal in marketable securities in a manner which is consistent with or contrary to recommendations published on our website.
If any advice on our website relates to the acquisition or possible acquisition of a financial product in respect of which there is a Product Disclosure Statement, then you should obtain that Product Disclosure Statement for that financial product and consider it carefully, before making a decision about whether to acquire the financial product.
Limitation of Liability
Equity Story will not be liable for any lost profits, lost savings, or any other damages or losses resulting from or caused by the use of the website or its content, including your use or inability to use the Service; any errors, omissions or defects in the content; or any interruptions, delays in transmission, computer viruses or any other problems you experience due to causes beyond our control.
Links to third party external websites
Our website may contain links to other third party websites and services. The fact that we link to a website or service is not an endorsement, authorisation or representation that we are affiliated with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites or services and accept no responsibility for their use or content. We will not be held liable in any way to you or to any third party or to any other person who may receive information from the website or to any other person whatsoever, for any delays, inaccuracies, errors or omissions or in the transmission or delivery of all or any part thereof or for any damages arising or occasioned thereby. For more information about third party websites and services, please read their terms and conditions and privacy policy.
Copyright
Some information, content and services (Content) within this website are protected by copyright and other intellectual property laws. The Content is owned by Equity Story and its affiliates. The Content is intended for personal use only. You may not reproduce, modify, re-post, distribute, license, store or otherwise use any portion of the Content for any purpose without the written consent of Equity Story.
Access to the website
Availability and access to the website may be interfered with by numerous factors, including those outside our control. We will use reasonable efforts to maintain an uninterrupted website, however we do not warrant, represent or guarantee that your access to the website will be continuous, error-free, uninterrupted, timely, virus free or secure or that defects will be corrected.
Miscellaneous
Equity Story reserves the right at its discretion to change these Terms and will notify users of any such changes online. Your continued use of our website after the posting of any amended Terms shall constitute your agreement to be bound by any such changes.
You agree that these Terms will be governed by and construed in accordance with the laws of the State of New South Wales Australia.
If you do not agree to the Terms stated above or to any changes we may make from time to time, please exit immediately.
|
As at the date of this report Equity Story Pty Ltd and/or its directors, associates, employees or representatives currently hold interests in the following companies: AAX, ACS, MCE, BCI, BHP, CNX, ERA, ESG, GOA, GXY, HUN, IGR, KZL, MEL, MMR, MRE, NAB, NCR, QBE, ROL, SIV, TCM, NAB.ESI,GBT,III,MEY,GNC ,ANZ,EHL,AVO,GOA. |
